Terms and Conditions

§ 1 Coverage

1. For the use of this website, the following general terms and conditions apply in accordance with the respective version at the time of the order between the user and Plan My Paris.

2. These general terms and conditions (GTC) apply exclusively to consumers within the meaning of Section 13 of the German Civil Code. A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity.

3. Plan My Paris is liable for the content of this website in accordance with the statutory provisions. However, Plan My Paris assumes no liability for the correctness and completeness of the content and information provided on this website.

4. The contract language is English.

§ 2 Offer and Contract

1. The order can be placed by via the online shop.

2. With your order you make a binding offer to Plan My Paris to close a contract with you. Immediately after your order has been processed, you will receive an e-mail from Plan My Paris confirming receipt of your order ('order confirmation'). Depending on the payment method offered, the purchase contract is completed as follows:

a) Payment via PayPal

After selecting the PayPal payment method on the order page and after clicking the 'Buy' button, you will be taken to the PayPal website. Before making the payment, you have the opportunity here to check the data of the order again. With the link 'Cancel and return to Plan My Paris' you can cancel the purchase and correct it if necessary.

By clicking the 'Pay now' button, you declare your acceptance of the offer in a legally binding manner, whereby the purchase contract is completed.

At the same time, the payment is made via the PayPal system and your contact details and delivery address are sent to Plan My Paris.

§ 3 Pricing and payment

1. The prices at the time of the order apply. All prices include 19% VAT (where applicable).

2. Plan My Paris reserves the right to change the prices stated in the online shop.

3. Payment can be made by PayPal. With PayPal you have the option of paying either by direct debit, credit card, bank transfer or giropay. Plan My Paris reserves the right to exclude individual payment methods. When paying via PayPal, Plan My Paris does not come into contact with the customer's bank details.

§ 4 Cancellation

1. The cancellation policy can be accessed and viewed by the buyer on the seller's website under Right of Withdrawal. In addition, the cancellation policy is sent to the buyer by e-mail with every order confirmation.

There are no refunds issued once you receive your Plan My Paris itinerary. Any additional changes will be billed to the client at an hourly rate of Euro 60/hour.

§ 5 Delivery time

Unless otherwise stated in the offer, Plan My Paris will ship the personalized itinerary within 2 to 3 weeks days after receipt of completed questionnaire.

§ 6 Reservation of proprietary rights

Plan My Paris retains ownership of the delivered item until all claims arising from the delivery contract and all other contracts with the customer have been paid in full.

§ 7 Storage of the written contract

The text of the order will be sent to the customer by e-mail as an order confirmation after the order has been placed, together with these General Terms and Conditions and customer information. You can print or save this document by using the usual functionality of your browser. This order text is not saved at Plan My Paris and can no longer be called up once the order process has been completed.

§ 8 Copyright

The graphics and images used and all reports are protected by copyright. Reproduction or use is not permitted without the express written permission of Plan My Paris. All rights belong to Plan My Paris.

In purchasing a personalized itinerary from Plan My Paris, you agree to not reproduce, copy, distribute, re-promote the content as one’s own or share the itinerary. All personalized itineraries are copyrighted material of Plan My Paris.

§ 9 Applicable Law

This contract and the entire legal relationship between the parties are subject to the law of the Federal Republic of Germany with the exclusion of the UN Sales Convention (CISG). This choice of law applies to consumers only insofar as this does not deprive them of the protection granted to them by mandatory provisions of the law of the state in which they have their habitual residence.

Online dispute resolution in accordance with Art. 14 Para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr/ .

§ 10 Miscellaneous

Plan My Paris is solely responsible for providing recommendations. Reservations and ticketing are the responsibility of the client. All personalized Plan My Paris itineraries are as accurate as possible when they are delivered to you. Plan My Paris is not responsible for any unexpected closures or unforeseen circumstances. Plan My Paris assumes no legal responsibility or liability for anything that happens on your trip.

The content on this page was compiled with great care and in compliance with applicable law. Should we nevertheless have infringed a right to which you are entitled, Plan My Paris asks for a corresponding notification, which Plan My Paris will investigate immediately.

Plan My Paris

Brachsengang 4, 78464 Konstanz, Germany

Telephone: +49-7531-3026472

Email: amy.keller@planmyparis.com